Frequently Asked Questions
Questions, answered
Everything you might want to know before reaching out — from how the process works to who's actually doing the work.
Working with Neptoniq
We start with a short discovery call or voice callback to understand what you're building and why. From there I put together a scoped proposal with a timeline and cost estimate. Once we're aligned, we move into design and development in iterative stages — you see progress early and often, not just at the end. Launch is a milestone, not a handoff: I stay involved through the first stretch of live operation.
A focused marketing site or portfolio can ship in two to four weeks. A full web application with authentication, a database, and third-party integrations typically runs six to twelve weeks depending on scope. I'll give you a realistic timeline in the proposal — not an optimistic one.
Mostly your direction and availability for a few short check-ins. If you have an existing brand (logo, colors, copy), share it. If you don't, we can work through that together. The more clearly you can describe what problem you're solving and who you're solving it for, the faster and better the build goes.
Yes. My primary geography is Reno, Sparks, Carson City, and the broader Nevada and West Coast region, but the work is fully remote-capable. Most client collaboration happens over video calls, shared documents, and async updates. Location has never been a limiting factor.
Yes — managed hosting clients get ongoing monitoring, deployment pipeline management, and environment upkeep included. For feature additions, bug fixes, or content updates after launch, we scope a simple retainer or per-request agreement depending on what makes sense for your project.
Services & Pricing
Custom web development, native mobile apps (iOS and Android), managed hosting and cloud operations, feature management systems, AI and workflow automation, 3D and immersive web experiences, and AI-assisted content creation. Most projects combine two or three of these — a web presence paired with managed hosting is the most common starting point.
Project work is scoped and priced per proposal — you get a clear number before any work starts, not a surprise invoice at the end. Managed hosting and content creation are monthly add-ons. Variable-cost features (compute-heavy, high-storage) are always estimated upfront so you can decide before we build them in.
Yes. You own your domain, your codebase, your data, and your credentials. I never hold any of those hostage. If you ever want to move on or bring someone else in, you have everything you need to do that.
Often, yes. I can add new features, integrations, or API connections to existing projects. It requires access to your source code and data so I can understand what's already there before touching it. If the existing codebase is in unusable shape, I'll tell you that upfront rather than quote you a number that won't hold.
Tech & Hosting
React and Next.js on the frontend — or Angular when your team already works in it — TypeScript throughout, Neon (Postgres) or Cloudflare D1 for databases, and Vercel, Cloudflare, or Google Cloud Platform for hosting and edge compute. For native mobile I use React Native. I'm open to different stacks and hosting depending on your goals and what you already run. The stack stays modern, well-supported, and built to be handed off cleanly — not locked to any proprietary toolchain I control.
Both are excellent. Vercel is the faster path for Next.js-heavy projects and has outstanding developer experience. Cloudflare is the better fit when global edge performance, R2 storage, Durable Objects, or Workers are central to the architecture. I'll recommend one in the proposal based on your specific needs, and the final call is always yours.
Yes. The codebases I build avoid platform lock-in by design. Moving from Vercel to Cloudflare (or vice versa) is a configuration and deployment-pipeline change, not a rewrite.
You keep your domain and credentials — always. Neptoniq Creations manages the hosting configuration, deployment pipeline, DNS setup, environment variables, and uptime monitoring. Platform costs (Vercel, Cloudflare, Neon, etc.) are passed through at cost with no markup. Optionally, payment delegation via Relay can route those costs directly from your card to the provider so you see exactly what you're paying and to whom.
About Michael & Neptoniq
I'm Michael O'Hair, founder and the person doing the work. Neptoniq Creations is a studio practice, not a body-shop — I don't outsource your project to someone you've never spoken to. When you hire Neptoniq, you work directly with me.
I'm from here and I believe in it. Reno is growing fast — trades, small businesses, artists, and independent operators are all trying to build a real digital presence and mostly being underserved by agencies that treat them as small fish. That gap is where Neptoniq sits.
People who are serious about what they're building, have a clear sense of their audience, and want a genuine collaborator rather than a vendor. I've worked with musicians, visual artists, small business owners, independent trades, and early-stage product teams. The common thread is that they care about the craft and want something that reflects that.
No. If I don't think I'm the right fit for a project — or if the scope isn't something I can execute well — I'll say so in the first conversation. I'd rather point you somewhere better than take your money and deliver something mediocre.